Customer Service

Have Questions? Need help? email us at craftsnclocks@tds.net Prefer phone contact? Call us at 850-566-5734 or email us and request a return phone call. Thanks for your interest in our products!

INTERNATIONAL SHIPPING:
International buyers are welcome, however international shipping is very expensive and many buyers find the ship price unacceptable. International buyers or buyers shipping to an international address  must contact me PRIOR TO PURCHASE for a shipping cost. Shipping options offered will be for Express International and Priority International only and will be insured. Express shipping offers tracking but Priority offers only Delivery Confirmation but no en route tracking. A paypal invoice will be sent for payment of International shipping fees which must be paid prior to shipping.

U.S. Shipping: 
 Item shipping costs are a fixed rate based on the number of items purchased and is the same regardless of shipping location within the U.S. The current rate is $6.95 for the first item, $3.00 for the second and incremental increases for additional items.) Items ship U.S. Post Office Priority mail with Delivery Confirmation.  An Express Guaranteed two day ship option has been recently added:


 Express shipping,
 Your payment must be received by 3pm EST Monday Thru Friday for your item  to ship out the same (business) day.  Payments received after 3pm EST or on a Saturday or Sunday will be dropped off at the post office the nest Business day. Express shipping is by U.S. Post Office with Guaranteed Two day  delivery after drop off.  Some items are received within one day.

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