Have Questions? Need help? email us at craftsnclocks@tds.net Prefer phone contact? Call us at 850-566-5734 or email us and request a return phone call. Thanks for your interest in our products!

INTERNATIONAL SHIPPING:
International buyers are welcome, however international shipping is very expensive and many buyers find the ship price unacceptable. International buyers or buyers shipping to an international address must contact me PRIOR TO PURCHASE for a shipping cost. Shipping options offered will be for Express International and Priority International only and will be insured. Express shipping offers tracking but Priority offers only Delivery Confirmation but no en route tracking. An international shipping purchase link will be sent to you or A paypal invoice will be sent for payment of International shipping fees which must be paid prior to shipping.

U.S. Shipping:
Item shipping costs are a fixed rate based on the number of items purchased and weight and is the same regardless of shipping location within the U.S. The current rate is $6.95 for the first one pound item ( Most watches fall within the one pound range) and $8.95 for the first 2 pound item (Some collectible items or watches in heavy cases fall withing this range), $3.00 for the second item and incremental increases for additional items.) Items ship U.S. Post Office Priority mail with Delivery Confirmation. An Express Guaranteed two day ship option has been recently added:

Express shipping:
Your payment must be received by 2pm EST Monday Thru Friday for your item to ship out the same (business) day. Payments received after 2pm EST or on a Saturday or Sunday will be dropped off at the post office the nest Business day. Express shipping is by U.S. Post Office with Guaranteed Two day delivery after drop off. Some items are received within one day.

Gift Certificate: You may now buy a gift certificate and let your friend or loved one choose their own store item. You will see a link to buy an e-gift card, or, a gift certificate on the top of each page. Both are the same thing and work the same way: When you purchase an E-gift card or a gift certificate you are given a redemption code that the recipient will enter at check out to redeem their certificate on this web site.

The E-gift card option is offered as a service of this web site and does not require either the purchaser or the recipient of the gift card to have a paypal account. The Gift Certificate is a program offered through paypal and requires that the PURCHASER of the certificate have a paypal account OR sign up for one. The person USING the Gift Certificate DOES NOT need to have a paypal account. Both options are free of charge: no service fees and both are good forever: no expiration date.

To obtain the status of an order, enter the confirmation number and click Go!.